09th Aug2017

Do Online Casinos Cheat?

by James Smith


Everyone who plays at online casinos has the same question: Do online casinos cheat? This insecurity is so great that it even affects professional players. In fact, these worries are often seen in players past their 20s when the internet revolution has begun. This generation is accustomed to “physical” transactions: They prefer to give money to a real person and think that land-based casino buildings are a “security”. In other words, if there is a problem, they believe that they can easily reach the responsible people in land-based casinos. On the contrary, the next generation of players has the habit of preferring online transactions. Since they were born during the Internet revolution, they have become accustomed to practicing almost every kind of process online. At any rate, this is an issue that many gamers are curious about whether cheats are happening in online casinos or not.

You probably will not like the short answer to this question: Yes, online casinos can cheat. However, this is not an “exclusive feature”: Land-based casinos can also cheat. Moreover, it is not possible to notice the tricks in land-based ones. Just as in everything that people control, it is possible for malicious people to cheat on casino games as well. The important thing is to choose places which have automatic systems to prevent such tricks. For this reason, keep reading the article: Otherwise, you will miss the “long” answer and have the wrong idea.

What Is RNG?

All online casinos use software known as RNG (Random Number Generator). (Even casino bonus codes are linked with this software.) RNG is the software that generates random numbers as it is obvious from the name. The key word here is “random”. In other words, it is not possible to control the result and/or select a certain number. Each selected number is associated with a specific feature of a casino game. Let’s give an example by using the slot machines: When you spin the reels, some numbers are randomly generated in the background. These numbers are associated with symbols of the slot machine. For example, all numbers between 129865 and 129875 are used for the wild symbol. (The numbers are given as an example.) If the RNG creates one of the numbers in this range, the wild symbol will appear on the screen. As mentioned above, it is not possible to control the result of this system. Even casino managers cannot predict which number will be chosen. So in this regard, cheating is not possible.

However, it is possible to shorten the number range and thus turn the probabilities against the player. The RNG can be set to operate in two ways:

  • If the result is any number in a 10 digit range, display wild symbol on the screen,
  • Display wild symbol on the screen if the result is a specific number only.

As you can guess, the second option is bad for the player: He is much less likely to win. Despite continuing to spend money, he will earn less, and the frequency of winnings will be very low. This is the only way for online casinos (and land-based casinos) to cheat: Changing the probability calculations.

Independent Audit Companies

Online casinos are institutions that are constantly audited. They must first obtain a license: This license is subject to fulfill various obligations during their working period. One of these obligations is to provide a fair gaming environment for the players. Similarly, supervision by independent organizations is another license condition. Respected auditing companies such as iTechLabs and eCOGRA monitor online casinos at regular intervals. In these inspections, fairness levels and RTP rates of games are examined. Their reports are open to everyone and can be reviewed online. In other words, if the probability calculations are against the players, this will reveal during the inspections. So even if an online casino is cheating, this situation won’t last long. Well, what will happen to your money in this case? In such a case, the license companies will be the guarantor. One of the conditions required to obtain a license is depositing an indemnity beforehand. In the event of an illegal situation such as cheating/fraud, the damage suffered by the players will be met by converting these indemnities into money when necessary. In short, online casinos, which receive their licenses from reputable and prestigious institutions and regularly audited, are much more reliable than land-based casinos.

Land-Based Casinos Are Worse

The reason for this is that land-based casinos have a much more flexible audition system. Their RTP rate is set by the law. However, this rate is much lower than you would expect. Here is an example: At online casinos, the average RTP value of slot machines is over 95%. If it is lower than that, nobody plays those games because the chance of winning is very low. In Las Vegas casinos, the RTP rate of slot machines is only 75% by law! Moreover, their results of the audits are not open to the public. So if a land-based casino cheats, this can last for a very long time.

Finally, let’s say you have more options at online casinos if you encounter a problem. Customer Service team is available via live chat, e-mail, and telephone 24/7. If you cannot settle your problem with the casino authorities, you can contact the institution where they are licensed. In other words, there are more than one person and institution that can solve your problem. In land-based casinos, all you can do is fill out a complaint form. If the problem is not resolved, you have no choice but to sue in court. This, as you can imagine, will be a long and costly business. In short, theoretically all casinos can cheat, but online casinos are much more reliable in this regard.

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