3 reasons for blocking an online casino account

Have you ever been in a situation where when trying to sign in to a casino you suddenly find out that your account is blocked? Are you so lucky that you have not yet fallen into such unpleasant situations? In both cases, the information offered in our article will be useful and interesting for you. Here we will talk about the most common situations in which the online casino security service can block a player’s account.

Before we move on to our topic, we note that we are talking exclusively about legal licensed gambling projects. As for the casinos that fraudsters open, and which are listed in all possible “Black Lists”, there is only one advice: avoid them, if you do not want to be cheated and lose all your money without explanation!

How to understand that the account is blocked

With few exceptions, most online casinos try to notify players of the blockage in all available ways. In order for a newcomer to receive messages from the casino, he needs to create an account and subscribe to the newsletter. To start playing for free, you should find a profitable bonus on https://bonusy-bez-depozytu.pl without a deposit for registration. Users learn about a temporary or permanent block from email newsletters, sms, and notifications in messengers. In addition, when trying to sign in, a message may appear that the account is blocked. As a rule, if the blocking is permanent, the casino reserves the right not to explain the reason. If, however, the punter has a chance to correct the situation, and he wants to do so, he is provided with all the necessary information.

As for those rare exceptions when the casino administration does not even bother to notify its user, there may be the following reasons:

• Emergence of problems at the casino (mass blocking of all accounts).
• Malicious violation (for example, interference with casino software).
• Simple changing of personal contacts by punter without making these changes to the personal profile in the casino.

Also the reason for blocking without notifying the player can be a global change in the internal policy of the casino. For example, the new management of the project or security service prefers aggressive methods of dealing with violations or simply does not have the skills to work competently and loyal to customers (usually, in such situations, the casino sharply loses its rating positions).

Reason 1. Violation of casino rules and terms of the User Agreement

Now we go directly to our topic. The first and, accordingly, the most common reason for blocking the account – violation of the rules of the casino. These rules are usually available on the sites of gambling projects. When registering, the player is offered to study them and confirm his consent. Accordingly, by violating the rules, the user violates his own obligation to comply with them. So, let’s consider what violations players commit most often and what the punishment may be.

“Classic” types of violations of casino rules are multi-accounting (the creation of two or more accounts by a punter), as well as the provision of false personal information. Interesting fact that a significant part of such violations are committed by punters due to inexperience or elementary mistakes (eg, wrong email, phone number). Unfortunately, the security service of the casino rarely deals with finding out the real reason and simply blocks the account. Therefore, the first thing that is recommended to do after registering at the casino is to check the specified data. If errors are detected, you should correct them yourself or with the help of the support service.

Another common type of rule violation is the misuse of bonuses. Modern casinos offer a huge range of promotions. Unfortunately, some players try to abuse such offers. They either engage in multi-accounting or commit other fraudulent actions in order to utilize the bonuses. Such actions, depending on the degree, may be punishable by forfeiture of the bonuses won or complete (eternal) blocking of the account.

Reason 2. Personal data

In order to comply with legal requirements and ensure the safety of players, legal casinos conduct mandatory identification (verification) of the person. The essence of such a procedure is to confirm the user’s personal data specified during registration. In addition, the security service checks the payment details of the player. These actions are necessary to prevent identity theft and ensure the safety of money on the accounts of punters.

How is verification carried out? Different methods are used for this purpose. A player can be asked for photos of documents and payment cards. He can be identified by a casino manager online. Some casinos use third-party verification services (for example, through online banking). As a rule, such a procedure is carried out only once. It takes a little time, and if the player has nothing to fear, then the result will be only positive!

What threatens the user who refuses to identify his identity or does not pass the procedure with a positive result? And here we have the second common case of account blocking. And the degree of punishment depends on the degree of violation. If, for example, a typo in contacts, name or other data is detected during the check, the blocking will be removed immediately after correction. However, with gross violations, such as registration in the casino of underage users, the blocking is most often eternal.

Reason 3. Customer’s suspicious activity

The best online casinos have security measures in place to detect fraudulent transactions, hacking attempts and other suspicious activity. If it is detected, the player’s account may be blocked. This is done to protect both the punter and the casino from possible damage. By blocking the account, the security service can investigate and take appropriate action.

To Sum Up

Modern casinos block accounts for various reasons, the main ones of which were mentioned in our article. In any case, before registration or immediately after it, the player should familiarize himself with the rules and regulations, and in the process of using the services — responsibly treat gambling.